News and Press
Canada’s Best Managed Companies Platinum Award 2024
Bill Gosling Outsourcing is proud to announce that we have achieved the prestigious Canada’s Best Managed Companies Platinum award. This honor recognizes our commitment to excellence, innovation, and outstanding business performance over the past seven years
Achieving Platinum status underscores our dedication to operational excellence and the incredible contributions of our team. We thank our clients, partners, and employees for their unwavering support. Together, we will continue to lead and excel in the industry. Read more
Bill Gosling Outsourcing Expands its Operations in Costa Rica to Deliver More Services to Canadian Clients
October 9, 2023 – (CINDE) - Bill Gosling Outsourcing (BGO) Costa Rica continues to make a difference in the contact center industry by expanding its services to more customers in Canada. This was recently confirmed by the company, which provides services to fintech, bank, financial institution, e-commerce, retail, and automobile industries and public services. Read more
Bill Gosling Outsourcing Acquires MattsenKumar
April 13, 2023 – (BUSINESS WIRE) - Bill Gosling Outsourcing (BGO), a global provider of omni-channel customer experience and accounts receivable management solutions, announced that it has acquired MattsenKumar (MK), a leading provider of third-party contact center quality services, business/knowledge process outsourcing, data analytics, and innovation and strategy services based in India. Read more
Welcoming Our New Chief Strategy Officer, Adrian Sharples
We are pleased to announce the appointment of Adrian Sharples as Chief Strategy Officer at Bill Gosling Outsourcing. Adrian brings over 25 years of global experience in finance and procurement, with a distinguished career that includes leading AI-driven procurement innovations and overseeing global Delivery Centres of Excellence.
Adrian’s strategic insight and deep expertise in financial optimization will play a pivotal role in guiding our growth and driving forward crucial initiatives. We are confident that his leadership will significantly contribute to our continued success.
Please join us in welcoming Adrian to the team. We look forward to the impact he will make.
Announcing Kenny Johnston as Our New President and CEO
We are thrilled to welcome Kenny Johnston as the new President and CEO of Bill Gosling Outsourcing. With his extensive experience and innovative approach, Kenny is set to lead us into a new era of growth and excellence.
Driving Growth and Innovation
Kenny's leadership will enhance our service offerings and drive significant growth. His strategic vision and dedication to excellence align perfectly with our mission to deliver outstanding value to our clients.
A Bright Future Ahead
With Kenny at the helm, we look forward to leveraging cutting-edge technology, improving customer experiences, and fostering continuous improvement. Join us in celebrating this exciting new chapter.
